By opting-in you agree to have us send you our newsletter. For the amount of time you've probably spent troubleshooting, it's easier just to wipe and install clean. Patrick has been running STH since 2009 and covers a wide variety of SME, SMB, and SOHO IT topics. And a login screen? This is very straightforward and one can simply type in Administrators then click Check Names and it will validate and auto-populate the domain. Didn't work either. Restart; Skype works, others still don't. I read online articles which indicated that Windows was looking for a phantom monitor, but none of the fixes for that problem worked, and that was not my exact problem. Tried this http://blogs.technet.com/b/ouc1too/archive/2013/10/20/windows-8-1-upgrade-reboots-to-black-screen-of-nothingness.aspx. Thank you sooo much. I have been successfully using Windows 8.1 as my OS for quite some time now (at least 6 months now). I turned it back on and now it doesn't get to the login screen anymore. Check your event viewer for anything around the beginning of the timeline. I restart my computer and reach the black screen (after seeing the windows icon, can access UEFI BIOS (but doesn't seem to help). Google Chrome then opened and drives and directories were accessible via the “Open” function in Chrome. Black screen with mouse cursor before login I am having issues fixing black screen with white cursor that has come up before log in screen when laptop was turning on (this is a new laptop, 5 days old) i have windows 10 that came with it. As a result, this was the best option. Switch ON the system and switch OFF the system 3 to 4 times when the Dell logo appears. So as the title suggests my desktop running Windows 8.1 encountered the dreaded black screen with cursor.I have been successfully using Windows 8.1 as my OS for quite some time now (at least 6 months now). Save my name, email, and website in this browser for the next time I comment. Could not find out how to perform said unlock online. That was a key finding. I did need to re-install Windows. By using our Services or clicking I agree, you agree to our use of cookies. The experiences seem to be mixed. Curse Voice, Skype, iTunes do not work (Skype freezes before the login screen, the other two display an Error Code 0xc000012f: ...System32\ieframe.dll error something). As the Windows 8.1 update was released, we saw many users upgrade directly from the Microsoft Store. If you have any helpful information please feel free to post on the forums. Log on to Windows 8 computer with the administrator account. One other way that we will cover here is a bit more involved. Now, the big fix is really just to re-install Windows 8.1 from scratch. Many users reports that my computer turns on but the screen is black. Ah, Windows 8.1. The first being we could access files on the drive. Internet Explorer just opens a blank window and then closes on its own after about 10 seconds. Services were accessible on the task manager so there was some ability to turn on and off services. http://blogs.technet.com/b/ouc1too/archive/2013/10/20/windows-8-1-upgrade-reboots-to-black-screen-of-nothingness.aspx, http://pcpartpicker.com/user/xinde/saved/p6Rkcf. So I hope Microsoft to release Update 2 next month and to resolve my issue. I saw a lot of posts about black screen before but nothing where safe boot wasn't an option and clean boot was part of the cause. E.g. Before installation finishes computer crashes with blue screen. One major point of this is that we used both AMD and NVIDIA video cards for this system so it is not necessarily driver related. This works in most cases, where the issue is originated due to a system corruption. [SOLVED] Windows 8.1 black screen with cursor bug – black screen of death. For reference, Patrick was the existing account and Patrick2 is the dummy account created from the More Actions dialog below. I enable clean boot (followed all the appropriate instructions to the letter) because I haven't backed up my computer since last fall. The task manager worked. Highpy descriptive article, I liked that a lot. the night after I tried to boot up and it goes to a black screen with no cursor but I am able to boot into safe mode fine. I think the Explorer process was not starting. The root cause seems to be that a user with an Administrator grouped account cannot log in. How to Black Screen with Cursor in Windows 8 & 8.1 Solution 1 – Restore to Earlier Data.