Microsoft Employee and that the phone number is an Try with the methods below and check if it helps. Your email address will not be published. 3. Most users Report the System experiences a black screen after upgrading to Windows 10 or install upgrade Display Driver. The first solution, to fix the "Black screen with cursor" issue, on Windows 10 startup, is to completely shutdown your PC and restart. Description of black screen problem at system logon in Windows 10: After updating Windows 10, the system restarts to install the updates. 6. Rizki You can follow the question or vote as helpful, but you cannot reply to this thread. 3. Select a previous restore point and click Next again. How to install and clean your computer with Malwarebytes 3.0 FREE. Windows explorer started when I ran explorer.exe but the problem persisted whenever I restart the PC! It would be a good idea to plan your steps using another system that you can see. -an amazon company- available, just today. Click 'Task Manager'. To do that: 1. Click 'Task Manager'. 3. Learn More. 9. Then from the 'File' menu select 'Run new task' *, * Note: If you don't see the 'File' menu, click 'More Details'. 12. Type msconfig and click OK. 5. less risk of locking yourself out from a bad login excession. Leave your system for 3-5 minutes, to see if Windows loads the desktop and the icons. Apply the instructions from this tutorial to enable the "Advanced Boot Options" menu. Then from the 'File' menu select 'Run new task'. 5. 4. d. Then apply the below steps (and solutions). Thanks. I've tried everything. Solution 2. You can help protect yourself from scammers by verifying that the contact is a, official Keyboard, Mouse, Monitor). If you can enter to the desktop, proceed and transfer all your files from your old account to the new one. If the above methods, doesn't help you, then try to restore your system to a previous working state. At 'User Accounts' main window, select the new user and click Properties. Type the following command and press Enter. Quick Malware Scan and Removal Guide for PC's. Use Tab, Backtab, Spacebar, Shift-Spacebar a. The unexpected black screen problem in Windows 10, can be occur for several reasons, so this troubleshooting guide, contains several methods to resolve the problem. September 25, 2019 @ Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Click Next at the first screen. Thanks for your feedback, it helps us improve the site. ** If you don't see the Power button, after pressing Ctrl+Alt+Del then: The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager: 1. Let me know if this guide has helped you by leaving your comment about your experience. Solution 4 worked after deleting ASUS HID Access Service. Type an account name (e.g. 7. See the best deals on woot! b. Solution 1 worked for me. Solution 1. Check the Delete the driver software for this device checkbox and click Uninstall. Expand Display Adapters. Repair Windows 10 with an in-place Upgrade. Run New Task in Task Manager 11. When the installation is completed and after typing the password at the login screen, the screen goes black and only the mouse cursor appears. Disable all the Third Party Services (Non-Microsoft Services). Perform a Clean Windows 10 installation. STEP 3 – Type devmgmt.msc and press Enter. may be more limited, so that means your "script" would have to start accordingly. Now, press "Ctrl+Alt+Del" again and click Sign-out. Open Windows Explorer using Task Manager. Press “Ctrl” + “Alt” + “Del” and select the “Task Manager” option. Thank you very much. Uninstall the Display Drivers. To do that: 4. Set the Startup type to Disabled (or "Manual")and click OK. 1. After uninstall, reboot the computer and let Windows to reinstall the drivers for the display adapter. Solution 3. *, * Note: Leave disconnected any other USB device that isn't needed to boot. technical support services. and Enter as your actions. Right clink on Start button and select “Command Prompt (Admin)”. *. 14. Boot your computer and wait for the black screen to appear. Solution 8. Choose Local account at the next screen. At black screen, press 'Ctrl+Alt+Delete'. After the scan is complete, type “exit” and press Enter. Add a new user account to Windows 10. I would suggest you to follow the below method and check: 1.Press Ctrl + Shift + Escape to open Task Manager, 3.Click on Browse > go to C:\Windows folder, 5.Right click on it and click Run as administrator. * Note: If you have more that one display adapters, then uninstall all of them. Another method that usually can fix many problems in Windows 10, is to repair Windows with an in-place upgrade. Restart your computer. Type the following command and press Enter to launch 'System Restore'. Then from the 'File' menu select 'Run new task'. 2. If Windows cannot find the driver for the display adapter, then navigate to the VGA's manufacturer support site, to download and install the needed driver manually. The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager: 1. Very time consuming but worth it in the end, Many Thanks. technical support services. 2. Then restart your computer and press the "F8" key to start Windows in Safe Mode. Click 'Task Manager'. (USB Storage devices, USB printers, 2nd monitor, etc.). Solution 3 fixed it 100%. At black screen, press 'Ctrl+Alt+Delete'. 6. Ctrl+Shift+esc didn't worked for me, but alt+ctrl+delete launched the Task Manager. Click 'Task Manager'. Type explorer.exe at the 'Open' box and click OK. 5. *. Thanks alot solution 2 worked for me. 7. official And they can’t even sign in to the computer Only see a black screen with or without a cursor. 2. 6. Please tell me what to do. 5. If the issue still persists run a SFC (System File Checker) Scan by following the steps provided below. 10. I have ran the SFC & it successfully verified & repaired files with problem but explorer.exe isn't starting automatically. write to us for any other assistance with Windows, we’ll be glad to assist you. After restart, go to Troubleshoot -> Advanced Options -> Startup Settings and click Restart. c. Finally press the "4" key (or the "F4") in order to start Windows in Safe Mode.