Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. The most common example of a tour operator's product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative, all for one price. All attractions must submit their re-opening proposals to STB for assessment prior to re-opening, and may resume operations only after receiving approval from the Ministry of Trade and Industry (MTI). This definition covered two ... engineers, mechanics and operations . The business of tour operation is integrated with other tourism business as it is a linking point between the tourists and other service providers. ‘Tourism has been seriously hit and tourism is a major employer and has huge purchasing power.’ ‘Our visitor numbers are through the roof and tourism is becoming the boom industry in Hull.’ ‘It ended as a brainstorming session with tourism officials about a nonstop flight.’ 2/17/20162 Preji M P IITTM Bhubaneswar A tour operator typically combines tour and travel components to create a package holiday.They advertise and produce brochures to promote their products, holidays and itineraries. Tourism: The definition of tourism used in the national tourism indicators (NTI) is that adopted by the World Tourism Organization and the United Nations Statistical Commission: “the activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes.” Tourism is the movement of the people from their normal place of residence to another place ( with the intention to return) for a minimum period of twenty-four hours to the maximum of six months for the sole purpose of leisure and pleasure. As part of the resumption of activities in Phase 2 after the Circuit Breaker, tourism businesses in Singapore will be permitted to resume operations in stages from 1 July. Introduction Tour operation business is an important constituent of the tourism industry The tour operator is a partner in the distribution channel for catering to outbound, inbound & domestic tourists.