Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. How do I receive scent recommendations? Scentbird is a company distributing fragrances and perfumes. Date perfumes before marrying them. BBB remains operational and focused on serving our business community. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Many consumers claim they still haven't received the expected monthly shipment from the company even though m…, Customer Reviews are not used in the calculation of BBB Rating, Location of This Business10 W 33rd St Rm 1011, New York, NY 10001-3317Email this Business, Need to file a complaint? BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Some of the sources of information BBB relies on are temporarily unavailable. Provider of consumer fragrance subscription service intended to revolutionize the way people shop for fragrances. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I created an account with scent bird in order to view their inventory. The Company also operates the TruScent Recommender leveraging a database of scent information and perfume reviews. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Provider of consumer fragrance subscription service intended to revolutionize the way people shop for fragrances. © 2020 PitchBook Data. Scentbird ranks 31 of 896 in Cosmetics and Personal Care category. BBB Business Profiles generally cover a three-year reporting period. As a matter of policy, BBB does not endorse any product, service or business. We're happy to help! BBB remains operational and focused on serving our business community. The overall rating of the company is 3.4 and consumers are mostly neutral. Get new designer scent every month for just $14.95. It provides a monthly subscription service offering several perfumes. I believe this company to be fraudulent and completely disingenuous. The company's fragrance subscription service offers different types of fragrances through an online platform that is tailor-made for men and women, offering a range of perfumes and scents, enabling consumers to access wide range of scent at affordable rates. We launched an investigation as soon as we became aware of this incident. BBB files indicate a pattern of complaints concerning delivery fulfillment and customer service issues for Scentbird Inc. Consumers are telling BBB about problems they encounter after signing up for a subscription service with this company. BBB Business Profiles may not be reproduced for sales or promotional purposes. Get the full list », To view Scentbird’s complete executive team members history, request access », To view Scentbird’s complete board members history, request access », You’re viewing 5 of 22 investors. Our algorithm is placing each consumer in one of the 8 Fragrance archetypes which ensures accurate suggestions. Read More Business Details and See Alerts. Get new designer scent every month for just $14.95. PitchBook’s comparison feature gives you a side-by-side look at key metrics for similar companies. I forgot my password. Ms. Jessica Lauren, Customer Support Manager, Mrs. Steven Rivera, Director of Customer Care. Business Profile. BBB is here to help. Discover the latest perfumes and colognes at Scentbird. I need to update my profile information. PitchBook is a financial technology company that provides data on the capital markets. Scentbird Inc. 10 W 33rd St Rm 1011. BBB reports on known marketplace practices. Explore over 500 designer fragrances. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We’ll guide you through the process. Personalize which data points you want to see and create visualizations instantly. Mind you, this was three weeks after I had given them my payment information and to me it seems like they only shipped something after it was brought to their attention. The company's fragrance subscription service offers different types of fragrances through an online platform that is tailor-made for men and women, offering a range of perfumes and scents, enabling consumers to access wide range of scent at affordable rates. Explore over 500 designer fragrances. A couple of weeks later I noticed that I was charged and the charge was never reversed and so I reached out to them. Our technology is disrupting a $40B perfume market with margins as high as 70%. They told me they were shipping me a perfume (something they chose at random and I would not have chosen) and therefore they could not give a refund. How do I choose my fragrance? Free shipping. How BBB Processes Complaints and Reviews. It was within an hour or two of “subscribing”. Ut enim ad minim veniam, quis nostrud exercitation ul, To view Scentbird’s complete valuation and funding history, request access », To view Scentbird’s complete cap table history, request access », You’re viewing 5 of 10 competitors. Please check out resources available to you at BBB.org/coronavirus. Hi *****, we're truly sorry for the frustrating news. Scentbird was first mentioned on PissedConsumer on Apr 02, 2019 and since then this brand received 215 reviews. I would like a refund for the item that I did not order or want. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. After looking around and not finding anything I wanted, I cancelled my subscription. Get the full list », Co-Founder, Chief Executive Officer & Board Member, Co-Founder, Chief Operating Officer & Board Member. Rest assured that we have already added another layer of security for customer authentication on our backend. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris ni, r incididunt ut labore et dolore magna aliqua. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Date perfumes before marrying them. They dont protect personal information i was alerted today by my credit monitoring service that my personal info was found on the dark web from a scentbird data breach. We are also currently working with a security team to see how else we can enhance our system safety. Please be sure to reset your password if you haven't already done so. Business Profile Scentbird Inc. Online Retailer. Discover the latest perfumes and colognes at Scentbird. BBB information and Business Profiles reflect the most current information available to us. BBB Business Profiles are subject to change at any time. If you have any questions or concerns, please send us an email at ***************************. You are unable to see what they carry without making an account and you are charged at that time for a subscription. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Compare Scentbird To Companies are selected automatically by the algorithm. My Account. The co, labore et dolore magna aliqua. All rights reserved. Read more. New York, NY 10001-3317. Free shipping. How do I do that? PitchBook’s non-financial metrics help you gauge a company’s traction and growth using web presence and social reach. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Scentbird is the only company that gives women who love switching perfumes access to hundreds of designer and niche fragrances for $14.95 a month.