A copy of the most current version of our Privacy Charter and our FAQs can be obtained online at triangle.com or by calling 1-800-226-8473.
The Privacy Charter describes how we collect, use and disclose personal information in order to: (i) process and administer your payment for the purchase of products or services, if you purchase online or use a debit or credit card for the purchase in one of our stores; (ii) process your application for a product, provide a service or administer the Canadian Tire loyalty reward program or other loyalty or preferred customer programs that may exist from time to time (each a "Loyalty Program"); (iii) better understand your needs and offer you relevant information, products, services, rewards and programs, including sending you (and others on your behalf) communications by way of postal mail, email, facsimile, telephone, text message or other type of electronic message; (iv) determine your interest and eligibility for, and where appropriate provide you with, products, services, rewards and programs; (v) track and analyze your purchases, other transactions, shopping patterns, account activity, and payment history for marketing analysis purposes or tailoring promotional offers to you; (vi) track and analyze website use to provide a better customer experience such as customized offers and advertisements; (vii) verify your identity and protect against error and fraud; (viii) manage and assess our risk; (ix) assess and update your credit worthiness on an ongoing basis; (x) conduct research and analysis (de-identified to the extent possible); (xi) process, service, analyze and audit your relationship with us, including collecting any money you owe us; (xii) comply with applicable legal, regulatory and self-regulatory requirements; (xiii) respond to your questions, comments or requests to customer service; and (xiv) achieve other purposes as may, from time to time, be permitted by law.
We may provide your personal information to Canadian Tir e affiliates or to other third party Marketing Partners, including under a Loyalty Program, so that they can notify you directly of products, services, rewards and special offers that may be of interest to you. You cannot collect paper Canadian Tire Money® and eCTM on the same transaction.
If you are the holder of a Program Credit Card and you fail to keep your credit card account in good standing, any eCTM that you might have collected as a result of transactions with that Program Credit Card, may, in Canadian Tire’s sole discretion, be cancelled.
Eligible Merchandise
All merchandise sold at Canadian Tire stores, or on-line at canadiantire.ca, is Eligible Merchandise except the following: gift cards, lottery tickets, hunting and fishing licences, tire disposal fees, tire taxes, Rug Doctor® rental charges, refundable deposits, environmental fees, repair charges, delivery or assembly charges, other store services (other than automobile service), interstore sales, other store labour (other than labour for automobile repairs), donations at a discount, house account charges, towing charges, prepaid cards, phone cards, tobacco products or alcohol, Pit Stop® parts/labour charges, Canadian Tire Roadside Assistance®memberships that are purchased over the phone or on-line, premiums for credit card balance insurance or for insurance or extended warranties on items purchased with a Canadian Tire branded credit card, premiums for other Canadian Tire branded insurance products, cash advances, transactions using a convenience cheque, balance transfers and other cash transactions, any fees charged on a Program Credit Card, payments made to a Program Credit Card account, the value of any part or item traded-in in connection with a purchase, any item that we are legally precluded from awarding eCTM in respect of and such other goods or services as we may determine from time to time in our sole discretion. No delay or omission by Canadian Tire in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.
All Triangle Rewards Cards remain the sole property of Canadian Tire and, if requested by Canadian Tire, must be returned to Canadian Tire upon the cancellation of a Member’s membership in the Program.
The Member is responsible for informing Canadian Tire of any change to his or her personal information (e.g. It is your express wish that these Program terms and conditions be written in the English language. CT Money is collected on the pre-tax amount of the purchase.ΔΔBonus CT Money collected from online orders will be applied to the Member’s Triangle Rewards Account within five weeks of the purchase date. split the cost between two or more cards), all eCTM collected on that purchase will be credited only to the Triangle Rewards Account linked to the first Program Credit Card that is presented.
If you make payment using a Program Credit Card in combination with some other form of tender, only that portion of the purchase charged to the Program Credit Card will earn eCTM at the then applicable Program Credit Card rate. All Canadian Tire companies have adopted the Canadian Tire Privacy Charter (Privacy Charter).