And go for the keys you held down > your screen will go black for, While handling the modules > avoid touching the. 01:38 PM Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes? Click on the Change plan settings beside the current plan the PC is using. Select Advanced system settings from the left column and the System Properties will pop up. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! on the laptop, and if it is closed the desktop and taskbar will become invisible and the screen goes black. This is an advanced repair utility that just by scanning once, detect and fix various computer-related issues and errors. Navigate to and expand the Processor power management. Despite this you can also update the graphics drivers easily by running the Driver Easy, this scans your system and updates the entire outdated drivers easily. Prior to the black screen issue, the computer would just randomly restart for no reason at all! https://www.windowscentral.com/how-fix-black-screen-problems-windows-10 ... try running a system diagnostics test on your PC and check if the hardware components on your PC are working fine. Luckily the HP laptop keeps the copy of working BIOS and you can roll back to working BIOS. Well, there are plenty of reasons responsible for the black screen on your HP laptop. If the problem is fixed then simply update your graphics card driver to prevent the black screen issue from appearing again. She has always been enthusiastic about technological stuff, especially Artificial Intelligence (AI) computing. ], Didn't find what you were looking for? Prior to that issue; the display would randomly disappear then throw up the screen in thin film strips [four or five across the screen - on black background] - then would come right after a few seconds... obviously these are related.Right throughout all this I've updated drivers, bios, etc - even talked to HP tech who wanted me to 'screen capture the events!!!' 4. Its like randomly putting my computer to sleep because after i finally et the computer back on it at the login screen when you turn your laptop on. I understand the laptop screen goes randomly black. And as the properties screen opens> choose. Follow the Steps to Restart Explorer.exe Process: Now the process will start running, check black screen in HP laptop is fixed. Click on the Change advanced power settings. Connecting an External Monitor to Test the Display. If the black screen is still there, don’t worry. Ask the community. [Tutorial] How to Clean Windows Computer/Laptop Manually and Automatically? Go into "Control Panel" and click the "Power Options". Well, you don’t need to follow all the solutions, just follow then until the issue is fixed. Despite the hardware issue, software issues like viruses or software corruption can cause the HP laptop screen goes black randomly issue. Set the time value between 1 minute and 5 hours. [it's random, right? You can also read about the other Windows 10 services that are safe to disable to optimize Windows performance. We have other solutions to try. But if the other one display is still black then it might be a hardware issue within the laptop or software issue in the system. The Event Viewer gives us all kind... † The opinions expressed above are the personal opinions of the authors, not of HP. Locate the option for running on battery and make sure it is set to never sleep. Hope this helps someone [would have been nice if HP had suggested this in the first instance! 2. As I requested in my previous post, please share the product number of your PC to assist you better. But if still encountering HP laptop screen goes black randomly issue then try the other solutions. Here follow the steps to do it: (For Windows 10/8/8.1), Next after restoring the system, restart your laptop and check if the black screen issue is resolved. So here check out the solutions to fix the issues such as HP laptop screen goes black but still running or HP laptop black screen on startup. The only way to get the screen … So the past month or so my HP Stream Notebook laptop screen has started to randomly go black when watching videos on just about anything. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. If none of the above-given solutions works for you then it is worth to scan your system with the PC Repair Tool. With this, you can also fix various computer stubborn errors, DLL error, BSOD error, registry issues, Application error and more. Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. @ybarrae, Thanks for stopping by the HP Support Forums! Summary: Is your HP laptop screen turns black after or before sign in? Kindly note if you can’t log into your Windows laptop, you’ll need to boot your laptop into Safe Mode before trying the following solutions. I am so frustrated!!! Turn off the computer and wait five seconds. 7. @ybarrae, thanks for your quick response and time. 4) Then go to the left side and choose the option that says "Intel HD graphics" and click there and CHANGE the setting away from "maximize battery" and change it to "maximize performance". 2. So, if this is the case then try to perform a system restore in your Windows OS. And then click OK. 6. HP ZBook G4 17" Dreamcolour [18mths new].I have exactly the same problem; random black screen - the only thing I can do is reboot the system. Ive contacted supprt about this already & all they did was update my graphics driver & that did work for a few days then it started back up again & i have no idea what the problem is. And if the external display works properly, then it is clear monitor issue is causing the problem. Finally shut down and power up the computer. Expand the Minimum processor state and set the values lower than 100%. 2. Well, this is not a very strange issue commonly occurs after Windows update. And to do so you need to open the task manager. Well, the outdated or missing graphics card driver in the HP laptop can also cause black screen so, here it is suggested to verify the graphics drivers are updated and update the ones that aren’t. The screen might remain black when there is a … 5. This will boot your machine using the required resources, and help you to figure out what is causing the issue on your HP laptop. If not then head to the next solution. - edited 4. It is estimated now your HP laptop black screen issue is resolved. Choose Advanced tab and click on the button Settings in the Startup and Recovery section. Check if the HP laptop black screen issue is resolved. 25 Windows 10 Services To Disable For Performance & Better Gaming, 21 Windows 10 Problems You’re Sick of Seeing And Ways to Fix Them, [2020] Windows 10 Slow Internet: Fixes That Will Take Your Browsing Experience to Next Level, [DIY] 12 Effective Ways To Fix Random Windows 10 Freezing Issues. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Make sure to follow them one by one carefully to avoid the HP laptop black screen carefully. If the solution provided worked for you, please mark an accepted solution for this post. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. So, in that case, try the below-given solutions to fix HP laptop screen is black. It not only fixes errors but also optimizes the Windows PC performance. First, turn off your laptop and connect it to the power adapter. Have you tried checking with a different battery or adapter? Refer this article to know more information about running system diagnostics on your PC. And when it happens it takes me awhile to be able to wake the screen up again. can anyone help or has anyone had this same problem? And put the battery in and plug the charger > avoid plugging anything else. 4. Do you see a black screen with blinking cursor on your PC? Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are working fine. Best & Easy Solution to Fix HP Laptop Black Screen Issue, Get Driver Easy to update the drivers automatically, Solution 3: Boot into Safe Mode & Restart Explorer.exe Process, Solution 6: Utilize HP Emergency BIOS Recovery Feature, Solution 7: Reseat the Memory Modules (5-10 minutes), Get PC Repair Tool, to fix HP Laptop Black Screen Issue, How to Disable Safe Startup Programs in Windows 10, HP laptop screen goes black but still running, [FIXED] Error 740 The Requested Operation Requires Elevation Windows 10. Disable Automatically restart under System Failure, and then click OK. 1. If after following the above solutions you are still encountering HP laptop black screen after startup or the HP laptop black screen after login, then here try to reseat the memory.