After searching on the web in an hour, I solved the problem by watching this youtube made by a 12 year old. If it’s still in warranty, then you might as well claim on that. worked for us. – I followed all steps and I tried to hard reset it without luck. Don’t use any force at all on the cable. Anyone else experiencing this problem? It would say the computer would not recharge while active. 12:18 PM. If it does not turn amber, it means that the Chromebook is currently charging. I was not aware of the charge issue. They don’t last forever and if you’ve had your Chromebook a while it might be exhausted. , I’ve done what you said on here and mine stays red any other help? Thanks Dan! We followed these instructions and all in now fine. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It might not be economical. I am not sure who is using these but I have a feeling they may be too fragile to just put out there for public use. Should it take longer than that? Hope this helps someone out! I will try your battery unplug method and see where it goes. When we performed the steps, the battery indicated that it was fully charged. This worked for me. Will not turn on without the power cord again. Not used a lot. i hate hp chromebook 11. just because the batteries run out flat, it refused charging till now. The charging light changes from red to amber go green to off in a random pattern. I have tried this on 2 of them. Step 1: Perform a visual inspection. It should turn green when it is full. 09:54 AM Then it went off. I still have a years full warranty, yet I also have the EXACT problem you are describing. A few minutes later I did the same thing and this time, when I plugged the interface back in, the LED changed to yellow. This time I paid attention, removed the battery interface, plugged the charger cord in and moved it slowly until, voila! Hi there, if I use this method because the laptop would have been opened up, is the warranty voided? I have 3 cromebooks. Learn how your comment data is processed. After a few seconds the LED will turn red indicating a problem with the battery. I was scrolling down the comments in between checking to see if this fix worked for anyone. Plugged the charger back in… red light comes on. – After a few attemps the light finally return this time STEADY ORANGE, then wait until the ligth went to RED (yai!!!). https://www.reddit.com/r/chromeos/comments/bggubp/chromebook_flashing_orange_light_please_help/. I am not happy with these things at all. Any suggestions? If you let the battery run flat, the Chromebook will no longer charge. So battery died and only working with power cord plugged in. Maybe the internal battery cable is disconnected? They were newer units sent with the newer, not recalled chargers. 06-30-2014 Did the download for google restore but nothing. When I got inside the Chromebook, I found that the battery cable to the system board was unplugged! Any suggestions? hopefully we can glue it back on, but better than having a dead chromebook ! Now, with the power adapter connected I re-plugged the battery connector and FINALLY the light went from RED to STEADY ORANGE and started charging. Sign in as another user. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. I put back together and now the keyboard and mouse dont work!?!?! Once charging is complete (indicated by the green LED), you can remove the charger, replace the cover, screws and coloured panels and enjoy your Chromebook again. So, this is not true for all HP Chrome books. I know they are sub 300$ devices but c'mon they should be working better than this. My guess is that the user had the issue, then plugged in the charger and although the battery charged, it was still stuck in the non-op mode that only was fixed after performing this task. By using this site, you accept the. This article is specifically about the HP Chromebook 11 released in 2013, with the Samsung processor. getting the small coloured panel off was a pain…its glued on and snapped whilst removing. Now, no lights, no charge, no HP Chromebook 11. You have to gently release the plastic clip part of the connector to loosen the ribbon. This model of Chromebook was first released in 2013 – maybe they’ll swap it for a newer model under warranty instead! Required fields are marked *. I purchased 200 HP Chromebook 11's for the school district that I work for and have nothing but problems with these things. Great post by the way! Judging by the number of faults reported the matter is not a random one and therefore WAY BEYOND a Warranty issue. Continuing on this sequence. My HP 11 G2 will flash orange then red then green then back to red. Still using the chromebook 11 1st gen as my daily personal laptop. I love these things. the yellow charge light came on, followed by the red light. No power lights/battery detected at all. 09:55 AM. I purchased 200 HP Chromebook 11's for the school district that I work for and have nothing but problems with these things. If there is no light does it mean that it needs a new battery?