Apparently this third-party seller is not eligible for the warranty. Dyson - Big Ball Canister Vacuum - Yellow/iron. Significant improvement over the previous vacuum. We had our doubts at first so we went to test 5 different canister vacuum that are rated as the top 5 and we compared them side by side with ours and the Big Ball was the only one that could clean and suck all the different samples of dirt we brought with us like dust, cat litter, hair, coffe grounds and more stuff without spreading them around unlike the other vacuums. I have 30% carpet (lushy wools), 70% hardwoods. I can only explain my life as incredibly busy, hectic, balls-a-juggling (always). If you don't finagle it closed carefully, then when you next remove the canister, the door pops open, and all the dust empties all over the vacuum unit and the floor. The on/off button is very small and you have to bend down and push the lever with a finger. About a month after purchasing the vacuum through Amazon, JAY-tech+more, the fuzzy piece on the rear soleplate came off the adhesive track and wrapped around the brush head. So now I have to be super careful not to let the cord out past the yellow line. This really is an awful vacuum. Works well I like that you don’t need a bag easy to empty fast to change attachments. Only downside is you have to buy added equipment , but still my favorite. As far as suction power, no problem, it does a good job, but if you want your house to smell disgusting every time you use it, then I recommend it. Employees were efficient, fast and respectful. It also analyzes reviews to verify trustworthiness. A great vacuum! Dyson canister vacuums are generally among our most powerful offering in the Dyson line of vacuum cleaners. Good but not great. I had an older model that I used for more than ten years. I've only used my new Dyson canister vacuum once in the few days since I got it. The beater brush spins ridiculously fast and as a result the machine is not only loud it blows as much dirt away from the head as it manages to suck up. After we read ratings on CR about canister vacs, we were surprised to see this one rated not quite as high as some others. It cost me over $400. I wish I had bought this when I was much younger. Hope it helps you avoid the problem's I have had. I will go over an area numerous times watching it suck up dirt then spit it out the back. First of all it is a little difficult to pick up some items like spilled cat food. I think it's fare to say a vacuum that is in a high price group; would not break in it's second use .. again this is disappointing, Reviewed in the United States on July 30, 2018. So a couple of weeks ago I’m vacuuming as usual and all of a sudden the vacuum noise gets louder and whinier (more high pitched) than normal. So incredibly disappointed that I went with a Dyson. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. The best European style vacuum cleaner. If you live in a smaller urban efficient space with some lushy area rugs - I'd steer clear. © 2020 Best Buy. I immediately emptied it out however the noise continued and continues to this day. A couple days after we got it we found about this Big ball bagless canister and even though the suction is not as good as the upright vacuum, it does a great job. I couldn't do that with my upright. If it had been cheaper I would have replaced it by now and given it to someone I hate. So... a win, right? I would recommend this to anyone who has carpeting. Dealing with the attachments is a pain, the main tube gets clogged easily, and the suction on the carpet beater does not seem as strong as our old vacuum. I do not know if this particular model is the same, or if the design has been changed, I just wish to warn anybody so that before they buy, they check this "feature" out.